Terms of Service

Last revised October 26, 2019

THESE TERMS OF SERVICE REQUIRE BINDING ARBITRATION TO RESOLVE ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR YOUR ACCESS TO OR USE OF THE SERVICE (AS DEFINED BELOW), AND YOU AGREE THAT ANY SUCH DISPUTE OR CLAIM WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. PLEASE REVIEW SECTION 15 CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE RESOLUTION OF ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR YOUR ACCESS TO OR USE OF THE SERVICE.

1. INTRODUCTION

By accessing, browsing and/or using our website(s) (each, a “Site” and collectively, the “Site(s)”), downloading, installing and/or using any mobile device software application owned, controlled or offered by Jordan Direct, LLC (each an “App” and collectively, the “App(s)”), or accessing, browsing and/or using any other mobile or web services owned, controlled or offered by Jordan Direct, LLC (the Site(s), the App(s) and any such other services (collectively, the “Service”)), you acknowledge that you have read and understood and agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, then please cease using the Service immediately and you must uninstall the App(s) from any device owned or controlled by you. Jordan Direct, LLC (“Jordan Direct, LLC”) reserves the right to change these Terms at any time. We recommend that you periodically check the Site(s) for changes. By accessing, browsing and/or using any Service after these updates to these Terms have been posted, you agree to be bound by the updated Terms. THESE TERMS CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND Jordan Direct, LLC. In addition, the Jordan Direct, LLC Privacy Policy governs your access to and use of the Service and the processing of certain information about you.

2. RIGHTS TO USE THE SERVICE

Subject to your compliance with these Terms in all material respects, Jordan Direct, LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to (i) access and view pages from the Service for your personal, non-commercial use only; and (ii) print a reasonable number of such pages for your personal, non-commercial use only. Your access to and use of the Service must further comply in all material respects with any instructions and guidelines (“Guidelines”) posted on the Site(s) and/or communicated through the App(s).

Subject to your compliance with these Terms in all material respects, Jordan Direct, LLC further grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the App(s), in machine executable object code form only, on a single compatible personal mobile device that you own and control, solely for personal, non-commercial purposes. We may make the App(s) available for download through the iTunes App Store at https://itunes.apple.com, the Google Play Store at https://play.google.com/store/apps, or other third party app stores (each, an “App Store”). Your license to any App(s) is also governed by the applicable terms of service, policies and procedures of the App Store through which you download the App(s) (the “App Store Terms”). These Terms amend and supplement the applicable App Store Terms and to the extent that these Terms contradict or are inconsistent with the applicable App Store Terms, these Terms control and prevail. You are authorized to download the App(s) solely via the App Stores, if any, through which we make them available for download. You acknowledge that by downloading an App(s) via an App Store, you are subject to the applicable App Store Terms.

Jordan Direct, LLC reserves the right to terminate or suspend your license to use all or any portion of the Service and your other rights under these Terms at any time and for any reason, including, but not limited to, violation of these Terms, the Guidelines and/or any applicable App Store Terms. Upon such termination, all license and other rights granted to you under these Terms will immediately terminate, but all other provisions of these Terms will survive termination. You will immediately cease all use of the Service and any associated account(s) with us and remove and destroy all copies of the App(s) from your mobile devices. We may further bar access to the Service and your account(s) and delete any and all information associated with your account(s).

3. ELIGIBILITY TO USE THE SERVICE

You must be eighteen (18) years of age or the age of majority in your jurisdiction, whichever is greater, to use the Service. By accessing or using the Service, you hereby affirm and warrant that you comply with these age requirements and can lawfully comply with these Terms. Anyone under the age of eighteen (18) or the age of majority in the applicable jurisdiction, whichever is greater, who accesses the Service in violation of these Terms will be banned from using the Service and may be the subject of additional action by Jordan Direct, LLC. It is your responsibility to confirm that use of the Service is permissible under the applicable laws and regulations, and you agree to fully comply with such applicable laws and regulations, where you make use of the Service. If any applicable laws and regulations prohibit your use or intended use of the Service, you may not use the Service.

4. NO WARRANTY AND LIMITATION OF LIABILITY

Jordan Direct, LLC PROVIDES THE SITE(S), THE APP(S) AND THE OTHER SERVICE ON AN “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE” BASIS. Jordan Direct, LLC AND ITS PARENTS, SUBSIDIARIES AND AFFILIATES, AND EACH OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS (THE “Jordan Direct, LLC PARTIES”) DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, OR ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, INTEGRATION, INTEROPERABILITY OR QUIET ENJOYMENT. THE Jordan Direct, LLC PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS, CURRENCY, OR NON-INFRINGEMENT OF THE SERVICE OR OF THE INFORMATION OR OTHER CONTENT CONTAINED IN OR ACCESSIBLE THROUGH THE SERVICE. THE Jordan Direct, LLC PARTIES DO NOT WARRANT THAT THE FUNCTIONS OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE THE SERVICE AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU.

YOU UNDERSTAND AND AGREE THAT YOU USE THE SERVICE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES THAT ARISE FROM SUCH USE. UNDER NO CIRCUMSTANCES SHALL THE Jordan Direct, LLC PARTIES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND, OR ANY OTHER DAMAGES WHATSOEVER (HOWEVER ARISING, INCLUDING BY NEGLIGENCE), INCLUDING WITHOUT LIMITATION, DAMAGES RELATED TO USE, MISUSE, RELIANCE ON, INABILITY TO USE AND INTERRUPTION, SUSPENSION, OR TERMINATION OF ANY OF THE SERVICE AND DAMAGES RESULTING FROM LOSS OF USE OR DATA, WHETHER OR NOT THE Jordan Direct, LLC PARTIES HAVE BEEN ADVISED OF SUCH POSSIBILITY AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE. YOUR ONLY RIGHT WITH RESPECT TO ANY DISSATISFACTION WITH THE SERVICE SHALL BE TO TERMINATE YOUR USE OF THE SERVICE. IN NO EVENT SHALL THE Jordan Direct, LLC PARTIES’ TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE TOTAL AMOUNT PAID BY YOU TO Jordan Direct, LLC FOR USE OF THE SERVICE DURING ANY ONE MONTH. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

YOU UNDERSTAND THAT YOUR USE OF THE SERVICE MAY INVOLVE KNOWN AND UNANTICIPATED RISKS THAT COULD RESULT IN INJURY OR ILLNESS, INCLUDING, BUT NOT LIMITED TO, DANGERS THAT MAY BE CAUSED BY THE ACTS OR INTENTIONS OF OTHER USERS OR OTHER THIRD PARTIES (INCLUDING WITHOUT LIMITATION, REGARDING ANY CONTENT (FOR EXAMPLE, INAPPROPRIATE OR EXPLICIT CONTENT) THAT YOU, ANOTHER USER OR A THIRD PARTY POSTS, STORES, SHARES, SENDS, TRANSMITS, DISSEMINATES, OR RECEIVES THROUGH THE SERVICE), OR OCCURRENCES BEYOND THE CONTROL OF THE Jordan Direct, LLC PARTIES. BY USING THE SERVICE, YOU ASSUME ALL SUCH RISKS AND DANGERS AND ALL RESPONSIBILITY FOR ANY LOSSES AND/OR DAMAGES. YOU VOLUNTARILY RELEASE, WAIVE, DISCHARGE AND HOLD HARMLESS THE Jordan Direct, LLC PARTIES FROM ANY AND ALL CLAIMS, DEMANDS OR CAUSES OF ACTION FOR BODILY INJURY, PROPERTY DAMAGE, WRONGFUL DEATH, LOSS OF SERVICE OR OTHER CLAIMS THAT IN ANY WAY ARISE FROM OR ARE RELATED TO YOUR USE OF THE SERVICE. THE SERVICE IS INTENDED ONLY AS PERSONAL, GEOGRAPHIC LOCATION-BASED SERVICE FOR INDIVIDUAL USE. YOU ACKNOWLEDGE AND AGREE THAT Jordan Direct, LLC HAS OFFERED THE SERVICE, SET ITS PRICES, AND ENTERED INTO THESE TERMS IN RELIANCE UPON THE FOREGOING WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY. YOU FURTHER ACKNOWLEDGE AND AGREE THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND Jordan Direct, LLC, AND THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND Jordan Direct, LLC. Jordan Direct, LLC WOULD NOT BE ABLE TO PROVIDE THE SERVICE TO YOU ON AN ECONOMICALLY REASONABLE BASIS WITHOUT THESE LIMITATIONS AND DISCLAIMERS.

5. CHANGES TO THE SERVICE

Jordan Direct, LLC reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any portion thereof) with or without notice and without liability to you. You agree that the Jordan Direct, LLC Parties shall not be liable to you or any third party for any modification, suspension or discontinuance of the Service (or any portion thereof).

6. OUR TECHNOLOGY AND CONTENT

Jordan Direct, LLC or its licensors and suppliers own all rights, title and interest in the App(s) and the software and other technology used to provide the Service and all associated intellectual property rights (“Our Technology”), and Our Technology is protected by U.S. and international copyright and other intellectual property laws and treaties. Our Technology is licensed, not sold, to you for use only under the terms and conditions of these Terms. Jordan Direct, LLC reserves all rights not expressly granted to you.

BitSignals, the BitSignals logo, BitSignals product screen shots and the BitSignals App Icon design are trademarks or the subject of other intellectual property rights of Jordan Direct, LLC, and may not be used without prior, express written permission from Jordan Direct, LLC. All other trademarks not owned by Jordan Direct, LLC that appear on the Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Jordan Direct, LLC. All content included on the Service, including all information, data, text, software, music, sounds, photographs, graphics, videos, messages, scripts, tags, compilations of the foregoing and/or other materials accessible through the Service, including all associated intellectual property rights (“Our Content”), is the property of Jordan Direct, LLC and/or its licensors, as applicable, and protected by United States and international intellectual property and other laws and treaties. Except as expressly permitted under these Terms, no reproduction, transmission, modification or display of any of Our Content is permitted without our prior, express written permission.

7. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

It is our policy to respond to notices of alleged copyright infringement in compliance with applicable intellectual property law (including the Digital Millennium Copyright Act) and to terminate the accounts of repeat infringers. Jordan Direct, LLC, not Apple, shall be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim attributable to the App(s).

If you believe that your content or work has been made available through the Service in a way that constitutes copyright infringement, please provide Jordan Direct, LLC’s Agent for Notice of Copyright Claims with the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (ii) a description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (iii) a description of the material that you claim is infringing and where that material may be accessed within the Service; (iv) your address, telephone number and e-mail address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (vi) a statement from you that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Our Agent for Notice of Copyright Claims can be reached by submitting a support request at support@bitsignals.io.

8. FEES AND SUBSCRIPTIONS

While the Standard Service on the Service is free for use, additional data charges may apply to you for mobile use of the Service through your mobile device. Additional fees may also apply for use of the Pro Version or other aspects of the Service. If there is a charge associated with a portion of the Service, you agree to pay that charge by accessing or using it. The price stated for the Service may be denominated in your local currency by iTunes App Store at https://itunes.apple.com, Google Play Store at https://play.google.com/store/apps, or any other applicable App Store through which you download the App(s) on your device. Fees and charges are collected by the App Store on your device. You should consult with the appropriate App Store to determine if the price charged includes all applicable taxes and currency exchange settlements. Additionally, you are welcome to contact by submitting a support request at support@bitsignals.io with any questions regarding taxes, currency exchange settlements or other billing related issues. You are solely responsible for paying such taxes or other charges. Jordan Direct, LLC relies on the App Store to collect subscription fees and to report on the status of subscription accounts. Your access to the Service may be suspended or cancelled if you do not make your payment on-time and/or in full. Suspension or cancellation of the Service for non-payment could result in a loss of access to and use of your account and its content. If you would like to buy the Pro Version of the Service, you do this with in-app subscriptions from the App Store on your device. You will be advised of the charge for the Pro Version of the Service before making payment and being billed. You must make all payments through a charge through the applicable App Store. You agree to pay all fees and charges incurred in connection with your use of the Service (including any applicable taxes) at the rates in effect when the charges were incurred. BETWEEN YOU AND Jordan Direct, LLC, YOU, AND NOT Jordan Direct, LLC, ARE RESPONSIBLE FOR PAYING ANY AMOUNTS FOR THE SERVICE BILLED TO YOUR MOBILE DEVICE, PAYPAL, CREDIT OR DEBIT CARD BY AN APP STORE OR THIRD PARTY WHO HAD ACCESS TO THESE ACCOUNTS, WHETHER OR NOT SUCH AMOUNTS WERE AUTHORIZED BY YOU. If you are an iOS user via Apple’s App Store, Jordan Direct, LLC does not have the ability to manage any aspect of your subscription on your behalf, including, but not limited to, initiating, canceling or refunding subscriptions. Subscriptions are valid for at least thirty (30) days. Payment will be charged to your App Store account at confirmation of purchase. Your subscription automatically renews unless auto-renew is turned off at least twenty-four (24) hours before the end of the current period. Your account will be charged the then-applicable subscription price within twenty-four (24) hours prior to the end of the current period. Subscriptions may be managed and auto-renewal may be turned off by going to the Account Settings screen in the App Store app on your device after purchase. No cancellation of the current subscription is allowed during active subscription period. For step-by-step information on how to manage subscriptions, including information on canceling subscriptions, contact support@bitsignals.io.

By sending us any ideas, suggestions, comments, improvements, documents, proposals or other feedback, including without limitation, concerning the App(s) (“Feedback”), you agree that (i) your Feedback does not contain the confidential or proprietary information of third parties, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development, and (iv) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, fully sub-licensable and transferable, worldwide license to use, disclose, reproduce, modify, publish, distribute, transfer and otherwise utilize your Feedback in any manner and for any purpose.

9. EXTERNAL MATERIALS

The Service or users of the Service may provide links to other websites, mobile device software applications, services or resources. You acknowledge and agree that the Jordan Direct, LLC Parties do not endorse and are not responsible for any content, advertising, products, services or other materials on or available through such sites or resources (“External Materials”). External Materials are subject to different terms and conditions and privacy policies, which you are responsible for reviewing. You further acknowledge and agree that the Jordan Direct, LLC Parties shall not be liable for any damage or loss caused by or resulting from use of or reliance on any External Materials. Your dealings with advertisers and other third parties who market, sell, buy or offer to sell or buy any goods or services on or through the Service, including payment for or delivery of such goods or services and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the advertiser or other third party. You agree that the Jordan Direct, LLC Parties shall not be liable for any loss or damage of any kind incurred as a result of any such dealings.

10. PROHIBITED USES

YOU UNDERSTAND AND HEREBY ACKNOWLEDGE AND AGREE THAT YOU MAY NOT AND WARRANT THAT YOU WILL NOT:

  • Use, copy, print, modify, adapt, create derivative works from, market, deliver, rent, lease, sublicense, make, have made, assign, pledge, transfer, sell, offer to sell, import, reproduce, distribute, publicly perform, publicly display or otherwise grant rights to any of Our Technology, or any copy thereof, in whole or in part, except as expressly permitted under these Terms;
  • Reverse engineer, disassemble, decompile or translate any of Our Technology, or otherwise attempt to derive the source code, structural framework or the data records of any of Our Technology, or authorize any third party to do any of the foregoing;
  • Loan, resell or distribute any of Our Technology, or any part thereof, in any way;
  • Use the Service or any geographic location information displayed within the Service to stalk, harass, abuse, defame, threaten or defraud users of the Service, or to collect, attempt to collect, or store geographic location or other personal information about other users;
  • Include offensive or pornographic materials in your Service personal profile page;
  • Use the Service for any commercial or non-private use, it being understood that the Service is for personal, non-commercial use only;
  • Use the Service for any illegal purpose, or in violation of any local, state, national, or international law or regulatory requirement, including, without limitation, laws and regulatory requirements governing intellectual property and other proprietary rights, data protection and privacy, import or export control, and equal opportunity;
  • Make unsolicited offers, advertisements or proposals, or send junk mail, to other users of the Service. This includes, but is not limited to, unsolicited advertising, promotional materials or other solicitation material, bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, and petitions for signatures;
  • Impersonate any person or entity, falsely claim an affiliation with any person or entity, or access the accounts of other users of the Service;
  • Misrepresent the source, identity or content of information transmitted via the Service;
  • Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Service, features that prevent or restrict use or copying of any content accessible through the Service, or features that enforce limitations on use of the Service;
  • Intentionally interfere with or damage operation of the Service or any user’s enjoyment of them, by any means, including uploading or otherwise disseminating viruses, worms, or other malicious code;
  • Post, store, share, send, transmit, or disseminate any information or material which a reasonable person could deem to be objectionable, unseemly, offensive (including without limitation, regarding race or ethnicity), distressing, vulgar, hateful, or otherwise inappropriate, regardless of whether this material or its dissemination is unlawful;
  • Post, store, share, send, transmit, or disseminate any unlawful, libelous, defamatory, threatening, harassing, intimidating, tormenting, embarrassing, scandalous, inflammatory, profane material or any other material including but not limited to any material that could give rise to any civil or criminal liability under any local, state, national, or international law or regulatory requirement;
  • Post, store, send, transmit, or disseminate any information or material which infringes any patents, trademarks, trade secrets, copyrights, or any other proprietary or intellectual property rights;
  • Use the Service with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, or otherwise capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management, or similar applications;
  • Attempt to gain unauthorized access to the Service, or any part of these, other accounts, computer systems or networks connected to the Service, or any part of these, through hacking, password mining or any other means, or to interfere or attempt to interfere with the proper working of the Service or any activities conducted on the Service; or
  • Use any robot, spider, scraper or other automated means to access the Service for any purpose without our express written permission or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Service or modify the Service in any manner or form, or use modified versions of the Service, including (without limitation) for the purpose of obtaining unauthorized access to the Service.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold the Jordan Direct, LLC Parties harmless from and against any and all claims, suits, actions, losses, costs, damages, and any other liabilities, including attorneys’ fees, arising out of or related to your use of the Service and/or your interactions with other users of the Service, including, but not limited to, (i) your use or misuse of any geographic location information or the Service generally, (ii) any violation of the rights of any other person or entity by you, (iii) any breach or violation by you of these Terms or any law, regulation or guidance, (iv) your access to and use of the Service, including without limitation, to communicate with or meet another user in-person or to locate and attend any offline place or event or to post, store, share, send, transmit, or disseminate any content, or (v) any negligent acts, omissions or willful misconduct by you. Jordan Direct, LLC reserves the right to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.

12. GOVERNING LAW

These Terms and your relationship with Jordan Direct, LLC under these Terms shall be governed by and construed and enforced in accordance with the United States Federal Arbitration Act, other applicable federal laws and the laws of the State of New York, without regard to conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to these Terms.

13. BINDING ARBITRATION AND CLASS ACTION WAIVER

ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR YOUR ACCESS TO OR USE OF THE SERVICE, INCLUDING, BUT NOT LIMITED TO, THE VALIDITY, APPLICABILITY OR INTERPRETATION OF THESE TERMS (EACH, A “CLAIM”), SHALL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.

The arbitration will be conducted by the American Arbitration Association (AAA) under its then-applicable rules, including (as appropriate) its Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at https://www.adr.org. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. The arbitration shall be conducted in the English language by a single independent and neutral arbitrator. For any hearing conducted in person as part of the arbitration, you agree that the hearing will be conducted in the County and State of New York or the city in the United States in which you reside. The decision of the arbitrator shall be final and binding. Judgment on the arbitral award may be entered in any court of competent jurisdiction.

Before submitting a Claim to arbitration pursuant to this Section 18, you must first submit the Claim to Jordan Direct, LLC for informal resolution through support@bitsignals.io or another mechanism specified by Jordan Direct, LLC. You and Jordan Direct, LLC agree to work in good faith to resolve the Claim within sixty (60) days. If you and Jordan Direct, LLC are unable to resolve the Claim informally within sixty (60) days, then we each may submit the Claim to arbitration.

If you reject the last written settlement offer made by Jordan Direct, LLC before the arbitrator was appointed and the arbitrator awards you an amount greater than this last written settlement offer, then Jordan Direct, LLC will pay (i) the greater of the award or $500; (ii) your filing fees for the arbitration; and (iii) any fees, costs and expenses deemed appropriate by the arbitrator.

WE EACH AGREE THAT ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR YOUR ACCESS TO OR USE OF THE SERVICE WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION OR ARBITRATION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT SUCH CLAIM SHALL BE BROUGHT ONLY IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK OR, IF FEDERAL JURISDICTION IS NOT AVAILABLE, IN THE SUPREME COURT OF NEW YORK COUNTY. YOU HEREBY SUBMIT TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS AND WAIVE ANY OBJECTION ON THE GROUNDS OF VENUE, FORUM NON-CONVENIENS OR ANY SIMILAR GROUNDS WITH RESPECT TO ANY SUCH PROCEEDING.

Notwithstanding anything to the contrary, you and Jordan Direct, LLC may seek injunctive relief and any other equitable remedies from any court of competent jurisdiction to protect our intellectual property rights, whether in aid of, pending or independently of the resolution of any dispute pursuant to the arbitration procedures set forth above.

14. INFORMATION OR COMPLAINTS

We encourage you to submit a question or complaint regarding the Service, including without limitation, regarding any content, by submitting a support request at support@bitsignals.io.

California residents may reach the Complaint Assistance Unit of the of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

15. MISCELLANEOUS

If any provision of these Terms is held to be invalid or unenforceable under applicable law, then such provision shall be construed, limited, modified or, if necessary, severed to the extent necessary to eliminate its invalidity or unenforceability, without in any way affecting the remaining parts of these Terms. Such provision shall be ineffective to the extent of such invalidity or unenforceability only, without in any way affecting the remaining parts of these Terms.

A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of any party at any time to require performance of any provision of these Terms shall in no manner affect such party’s right at a later time to enforce the same. A waiver of any breach of any provision of these Terms shall not be construed as a continuing waiver of other breaches of the same or other provisions of these Terms.

These Terms shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns. You may not assign any of your rights or obligations under these Terms to another party without the express written consent of Jordan Direct, LLC.

The parties acknowledge that these Terms are concluded between you and Jordan Direct, LLC only, and not with Apple or the owner or operator of any other applicable App Store through which you may have downloaded the App(s) (the “App Store Owner”), and the App Store Owner is not responsible for the App(s) and the contents thereof. The App Store Owner has no obligation whatsoever to furnish any maintenance and support services with respect to the App(s). Jordan Direct, LLC, not the App Store Owner, is responsible for addressing any claims from you or any third party relating to the App(s) or your possession and/or use of the App(s), including, but not limited to, product liability claims, any claim that the App(s)s fails to conform to any applicable legal or regulatory requirement and claims arising under consumer protection or similar legislation. The App Store Owner and its subsidiaries are third party beneficiaries of these Terms, and shall have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary hereof.

These Terms constitute the complete and exclusive statement of the agreement between Jordan Direct, LLC and you with respect to the subject matter hereof and supersede any proposal or prior or contemporaneous agreement, oral or written, and any other communications between the parties in relation to the subject matter of these Terms.

You represent and warrant that you are not (i) located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) listed on any U.S. Government list of prohibited or restricted parties, including, but not limited to, the Specially Designated Nationals List.

YOU AND Jordan Direct, LLC AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICE MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.